Community Banking Month Spotlight: Frederick County Bank

Community Banking Month Spotlight: Frederick County Bank
Today’s Member Spotlight focuses on Frederick County Bank from Frederick, Md. In the following interview, Senior Vice President of Commercial and Retail Banking Taitia Elliott explains what is unique about this local community bank.

What is unique about your community bank?
We know our clients’ by name, their children, their pets, favorite vacation spots and have even seen their surgery scars (don’t ask!). Not only is our bank president well known and respected in the community, all our employees are champions for the bank. We all work here, shop here, dine here and love the local community that we serve. We have a passion for this community in all our efforts and show that by what each of us does on a daily basis.

How does your community bank uniquely serve your local community?
We’re more than just a bank. We open our doors to help prepare taxes, facilitate financial education for the local Boy and Girl Scout troops, host PTA and church groups, and serve as a field trip destination for local schools (including a scavenger hunt with treasure reward at the end).

Our Community Action Committee (CAC) is an employee-led committee that was created in 2010 to identify volunteer opportunities with local non-profit organizations and encourage employees to participate in service-related activities that enrich the communities served by FCB.  In 2014, 55 percent of our employees participated in more than 300 community service activities, including our Free Shred Days, Alive@5 on Carroll Creek, numerous 5Ks for charity, and bank-wide collection efforts benefitting The Rescue Mission, United Way’s School Supply Drive, local food banks and animal welfare organizations.

In addition, our employees also donated more than $3,300 through our monthly Charity Day initiative, which supports a wide variety of non-profits with important causes.

What is the quirkiest, strangest or funniest thing you’ve seen at your community bank?
We’ve had an alpaca visit one of our bank centers…

Alpaca visit

What is your proudest moment from your time at your community bank?
Having one of our employee’s efforts recognized as Community Champion for his dedication and commitment to financial education by the nonprofit Maryland CASH (Creating Assets, Savings, and Hope) Campaign, Maryland Council on Economic Education (MCEE) and the Maryland State Department of Education (MSDE).  He was highlighted during the regular 8 p.m. session of the Maryland General Assembly on both the House and Senate floors in Annapolis.

What is your favorite project you’ve ever worked on at your community bank?
We partnered with the local United Way’s Prosperity Campaign to provide FCB employees as a regional volunteer force through the Volunteer Income Tax Assistance (VITA) program, an IRS-supported tax preparation service through which trained volunteers prepare taxes at no cost for qualifying individuals and families. We opened all our bank centers as facilities for anyone to come in and get free tax preparation as well as serve as site managers to help with financial education.

How do you celebrate Community Banking Month?
We get out in the community and do what we do best…smiles and service. I think I heard someone refer to it at an ICBA conference as “BBWA – Banking By Walking Around.”


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