Quail Creek Bank Launches Mobile Features

Wouldn’t it be great to always have access to your money and know when you can splurge on a new sweater? What about depositing checks on the go or transferring money to your friend who covered your lunch tab?

With technology advancing and becoming more embedded in daily life, executives at Quail Creek Bank in Oklahoma City, Okla., saw the writing on the wall and sought a service to help customers bank on the go. Enter LINQ, a suite of various financial services that provides a unique, local banking experience when customers aren’t able to make it into the branch.

With more than 70 percent of the U.S. adult population owning a smartphone and more than 50 percent of smart phone users with bank accounts using mobile banking in the last 12 months, Quail Creek realized they needed to offer customers 24/7 mobile access to their accounts. They also became the first community bank in Oklahoma to offer an app for Apple Watch users.

Quail Creek Vice President of IT and Communications Duggan Roberts said the creation of LINQ came from an internal discussion with the community bank’s digital team, which saw a need for a mobile app and started the development process. The app, which is available for iPhones and Android devices, offers person-to-person payments, mobile banking and deposit, budgeting resources and other features, and it is updated frequently to keep up with changing technology and customer requests as they occur. Roberts said he believes having a strong digital presence will help attract the next generation of customers.

Just because Quail Creek is embracing its techy side, don’t assume it means this community bank is forgetting its roots of relationship banking. If anything, it strengthens them. “We’re offering the tools so customers can access their accounts from anywhere,” Roberts said. “But a lot of customers will still stop by to say ‘hi’ to the staff at our one branch in Oklahoma City.” This shows that they still value the relationship side of banking, even with the added convenience of technology such as LINQ, he said.

Whether someone is attending the University of Oklahoma or traveling hours away to visit grandchildren, Quail Creek is making sure all of its customers can continue to bank locally—even if they are away from home or simply on the go.

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Citizens Bank of Edmond Goes Local With Oklahoma Farmers Market

Citizens Bank of Edmond, which has helped customers in Oklahoma for more than 112 years, has always been in touch with their local community. When it comes to helping folks find fresh produce, the bank continues to be forward thinking!

Located right across the street from the local Edmond, Okla., farmers market, Citizens employees have the opportunity to interact with shoppers and vendors. After observing for a bit, new in 2013, the bank is providing reusable grocery bags for farmers market customers to carry their fresh fruits, veggies and other locally made goods. These bags not only remind customers the importance of going local and to “go green,” but also provides an easy way to transport local products home.

Every spring, bank employees are some of the most excited Edmond residents to see the farmers market come back to town!

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Tell us about your community’s farmers market! Are you a community bank who sponsors a market in your town? Let us know! We’re always encouraging people to bank local, dine local and shop local.

Each Friday this May, be on the lookout for Go Local’s Friday Farmers Market posts. We’re highlighting the great works community banks from across the country do with their local markets.

Oklahoma local bank helps teachers in Moore

When it comes to helping out their communities, an Oklahoma bank was willing to bust out all the stops. According to this article in The Oklahoman, BancFirst essentially put money into the teachers’ bank accounts to make up for missing paychecks that were as result of the devastating tornadoes that swept through Moore in May.

Have you seen any examples of local banks in your area doing great works in the community? Let us know!